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Re: Ordering problems?
@Kim Doyle Hi Kim, we don't actually see/keep your credit card info (that's handled through out payment processor), so unfortunately I can't bill you directly.…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
General Feedback
Reported - view
Re: Longer Picos?
@Paul George Happy to help out. Because we have to hand-make the longer lengths (splicing two normal Pico cables together), the cost is $6/ea for cable lengths between 13" and 23".…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Brickstuff Lights
Reported - view
Re: Ordering problems?
@Kim Doyle Hi Kim, thank you for the additional order! Happy to add two switches to the order-- did you mean our pushbutton switches with indicator light?…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
General Feedback
Reported - view
Re: Question..
@Greg DiNapoli Thanks so much for the additional photos. I'll be sure to point people your way. I just can't stop looking at the finished result of your great building efforts. So amazing!
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Introduce Yourself!
Reported - view
Re: Ordering problems?
@Kim Doyle so glad your order arrived and that you're enjoying your lights! The "yellowish" ones are the warm white.
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
General Feedback
Reported - view
Re: Longer Picos?
@Paul George we can do custom Pico cables up to 24". Beyond that, there be dragons. 😆
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Brickstuff Lights
Reported - view
Re: Question..
@Greg DiNapoli wow, just a fantastic and beautiful model! Would you be ok with us sharing those photos on Facebook and/or our website? Is there a link (Flickr, etc) that I could point to?
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Introduce Yourself!
Reported - view
Re: 4 Channel Controller with the 3-button remote?
Hi Paul, yes the remote includes instructions. With the Castle, channels 2 and 3 are merged (flickering), so with that kit, the receiver is programmed to use the A B and C buttons.…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Control
Reported - view
Re: Question..
@Greg DiNapoli So happy to hear you were able to fix it! Was it one of the black connecting cables?
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Introduce Yourself!
Reported - view
Re: Question..
@Greg DiNapoli I'm sorry to hear this, Greg! I know how hard it must be to get the lights installed all the way into the top of your building. Are these the 18" lights I sent you recently?…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Introduce Yourself!
Reported - view
Re: Using small lights in brickfilms
Thanks Kevin for sharing your latest work! Your videos are always amazing. For those reading the forum who are not familiar with Kevin and the work of his group (Brotherhood Workshop),…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Brickflims
Reported - view
Re: Ordering problems?
@Kim Doyle Glad you at least got the e-mail with the tracking number. Border crossing shouldn't be an issue-- we have many Canadian customers, and people haven't had issues in the past.…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
General Feedback
Reported - view
Re: Ordering problems?
@Kim Doyle Grr it's always frustrating when our communications aren't making it through to our customers! :-) I packed and sent your order today-- let me know if you see anything from stamps.…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
General Feedback
Reported - view
Re: Ordering problems?
Hi Kim, thanks for your order, and thank you for posting on the forum. I just sent an e-mail reply to your address with a copy of your order confirmation e-mail which was sent yesterday.…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
General Feedback
Reported - view
Re: Light up Disney Castle # 71040
@Paul George Great photos of the boat stud solution, Paul! I especially like the kitchen solution. Those really are handy parts.
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
What Lights Do I Use For [a specific] LEGO Set?
Reported - view
Re: Turntables for Displaying LEGO Sets
@Michael Organiscak I know others on the Disney Castle thread have discussed the cases they plan to use for their setups. We haven't tested any cases for our displays,…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Expansion Accessories
Reported - view
Re: Turntables for Displaying LEGO Sets
@Paul George Looks great. Just please keep that gigantic pocket knife away from the Stormtroopers!
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Expansion Accessories
Reported - view
Re: Light up Disney Castle # 71040
@Paul George Thanks Paul, that's a really great suggestion. We use those "boat stud" parts for the lights in the Ghostbusters Firehouse HQ set, but until your suggestion,…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
What Lights Do I Use For [a specific] LEGO Set?
Reported - view
Re: Turntables for Displaying LEGO Sets
@Paul George Coming soon! We're expecting our shipment of connecting cables at the end of this week, which will allow us to start making the slip ring kits.
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Expansion Accessories
Reported - view
Re: Question..
@Greg DiNapoli Thanks for the reminder! It was still in "draft"-- just sent it.
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Introduce Yourself!
Reported - view
Re: Turntables for Displaying LEGO Sets
As promised, we have been able to finalize our product and shipping cost for the turntable options. Here they are: 15" turntable with pre-installed slip ring.…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Expansion Accessories
Reported - view
Re: Question..
@Greg DiNapoli Sure. I'll send a PayPal invoice later today. Thanks!
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Introduce Yourself!
Reported - view
Re: Question..
@Greg DiNapoli Hi Greg, I just tried with some of my own parts and a clipped-end cable. It does fit through the 2x2 circular brick but not the end of the 1x1 cone.…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Introduce Yourself!
Reported - view
Re: Question..
@Greg DiNapoli Hi Greg, while it sounds like an easy fix to extend the cables, in practice is means ordering 1,000 of them in this new length-- we need to order everything in bulk from our suppliers.…
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Introduce Yourself!
Reported - view
Re: Question..
@Greg DiNapoli They'd be about $5 each plus shipping.
Rob Klingberg
moderator
Chief Enthusiast
Rob_Klingberg
7 yrs ago
Introduce Yourself!
Reported - view
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moderator
Rob Klingberg
Rob_Klingberg
Chief Enthusiast
Rosemount, Minnesota, USA
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Joined: Sun Aug 14 01:27:56 UTC 2016
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www.brickstuff.com
Tinkerer turned tech sales guy turned Chief Enthusiast. Started Brickstuff in 2011. Always amazed by the creativity of our customer community around the world!
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