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Product Support and Issues

Having trouble with a Brickstuff product? Here's the place to get help.

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Millennium Falcon full kit
I have two issues #1 I can only get a false start and flyby sequence. It will not do a full start at all. The B button will produce a flyby with lights and sound 90% of the time.…
- Ronald Nordquist
- Ronald_Nordquist
- 13 days ago
- 2
- Product Support and Issues
light up billboard
earlier this year i purchased (via a collegue of an english lug) a space light up billboard, it was part of a group purchase of approx 7 or 8 billboards that were shipped to uk.…
- alan chapman
- alan_chapman
- 1 mth ago
- 2 replies
- 3
- alan chapman2 wk ago
- Product Support and Issues
Two troubles with the Falcon Light and sound
Hi I bought the complete kit for the millennium falcon with the lights for the bottom guns and the motorization of the boarding ramp. Everything works fine including custom sounds except for two…
- Olivier REVUZ
- Olivier_REVUZ
- 8 mths ago
- 6 replies
- 35
- Rob Klingbergmoderator2 wk ago
- Product Support and Issues
Stand Alone MP3 Sound Module & 4-Channel Micro-LEC with Machine Gun Effect
Hello Rob, I have for my dockingbay a Lego Laser Cannon (set 75034) and I'm looking the get light in synconised sound on that. Therefore I have the gun effect board and the sound module and I…
- Helmut Senft
- Helmut_Senft
- 2 yrs ago
- 22 replies
- 54
- Helmut Senft1 mth ago
- Product Support and Issues
Need Help with Sound & Remote
I'm getting a lot of feedback from the Intelligent Sound Module and I'm having trouble assigning sounds to the ports. Can someone help? My setup: Coin Cell Battery Pack with On-Off Switch connected…
- Brad
- brickingham
- 2 mths ago
- 3 replies
- 7
- Brad2 mths ago
- Product Support and Issues
Falcon Boarding Ramp light not turning off
I'm having issues with aligning the magnets for the boarding ramp light effect to work properly. The magnets in the post are seated very deep and aren't aligning. The light is always on.…
- Gabe
- Gabe
- 2 mths ago
- 3 replies
- 6
- Rob Klingbergmoderator2 mths ago
- Product Support and Issues
Power source issue
I have the battery pack that comes with the billboard. I bought the USB adapter for it. The plugs are both male.
- Daniel Donnelly
- Daniel_Donnelly
- 4 mths ago
- 3 replies
- 13
- Daniel Donnelly4 mths ago
- Product Support and Issues
Millennium Falcon lower canon
I was able to get the system to recognize the lower canon on the Millennium Falcon light and sound kit after figuring out the instructions. When I tested it though,…
- Brian Butler
- Brian_Butler
- 5 mths ago
- 5 replies
- 18
- Rob Klingbergmoderator5 mths ago
- Product Support and Issues
Hogwarts Great hall lights
Output 6 on the BRANCH09X doesn't work. All of the other pulgs worked, but output 6 was smaller than the others for some reason and once I got the plug in, it didn't work.…
- Tanner Saadi
- Tanner_Saadi
- 9 mths ago
- 1 reply
- 8
- Rob Klingbergmoderator9 mths ago
- Product Support and Issues
Disney Castle Fireworks not lighting up
Bought the v1 castle lighting set back in 2018. Just moved and had to pack away the Disney castle for transportation. As part of preparing it for packing, the fireworks set had to be unplugged.…
- Christopher Nicholson
- Christopher_Nicholson
- 10 mths ago
- 1 reply
- 14
- Rob Klingbergmoderator10 mths ago
- Product Support and Issues
Cockpit, Room, and Rear Thruster lights NOT working.
I have the 2017 Version and it was working successfully for awhile now. Recently when I power it on, I have no lights going to the cockpit, rooms, or rear thruster lights.…
- David
- David.1
- 1 yr ago
- 3 replies
- 17
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Millennium Falcon Engine Sound Issue
Hi, I've recently installed the version 2 light and sound kit on my Falcon. Once complete and powered up, I tested all the options. All lights worked fine, ramp and majority of sounds.…
- Tristan Trench
- Tristan_Trench
- 1 yr ago
- 4 replies
- 41
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Hogwarts microscale castle
I am having an issue with one of the torchlights from bag 9. It is one that is one plug that splits into 2 torches. I can't substitute one of the single back-up torches because there won't be enough…
- Angee Dyer Corso
- Angee_Dyer_Corso
- 1 yr ago
- 2 replies
- 7
- Angee Dyer Corso1 yr ago
- Product Support and Issues
4-LED Pico Rotating Beacon
Apologies if this info is somewhere else. I am trying to use a 4-LED Pico Rotating Beacon connected to a pFX brick via a picoLABduo connector (both from Fx Bricks).…
- Andrew Statham
- Andrew_Statham
- 1 yr ago
- 6 replies
- 17
- Andrew Statham1 yr ago
- Product Support and Issues
Problem with Lighting Kit for LEGO Creator Ferris Wheel
2 of the spokes aren't lighting up. All the spokes have their green LED lights on in the back, but 2 of them don't have lights working on the front. I rechecked all the connections - all plugged in…
- Angee Dyer Corso
- Angee_Dyer_Corso
- 1 yr ago
- 12 replies
- 26
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Disney Castle Colored Spotlights Flickering
I've had the Disney Castle kit for a year now. The colored spotlights have recently started flickering. They remain steady if they are blue or green, but all other colors flicker.…
- Kazi
- Kazi
- 1 yr ago
- 2 replies
- 10
- Kazi1 yr ago
- Product Support and Issues
Millennium Falcon light and sound. Lights work but no sound. I can hear a faint tone when powered up but that’s it. Any suggestions?
- Henry Pastoor
- Henry_Pastoor
- 1 yr ago
- 1 reply
- 18
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Millennium Falcon V2 Upgrade
On Steps 9 & 10 it shows a wire with a small & large white plug, the photo above is the wires I received with a small white plug & a “square black plug “ which does not work at all - is this the…
- Mike Frizzell
- Mike_Frizzell
- 1 yr ago
- 18 replies
- 36
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Packet missing in transit (since Feb 22) & now delivered to wrong recipient?
Hi, I placed an order (No. 1418212975) on Feb 20th 2021 and two days later it was shipped via USPS. I live in Norway, but the package has apparently been delivered to someone in Cincinnati,…
- Jens C Brynildsen
- Jens_C_Brynildsen
- 1 yr ago
- 11 replies
- 22
- Jens C Brynildsen1 yr ago
- Product Support and Issues
Broken controller board for Millennium Falcon.
Hi Rob, just wondering if you got my email about my TRUNK08 controller board having the OUT1 plug broken and not connected on one side. I sent a couple of pic,…
- John Jellings
- John_Jellings
- 1 yr ago
- 1 reply
- 9
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Disney Castle - Test Lights
Hi, I just finished installing the exterior lower lights and interior lights. Can I test what I've done so far before moving on to ensure it works? thanks, michael
- Michael Swallow
- Michael_Swallow
- 2 yrs ago
- 1 reply
- 12
- Rob Klingbergmoderator2 yrs ago
- Product Support and Issues
Disney Castle Upper Color Lights
Hi, I'm really enjoying the lights so far. As I'm building I'm testing the lights to make sure each area is working before moving on. All's good until I got to the upper color changing lights.…
- Ed Ehrgott
- Ed_Ehrgott
- 2 yrs ago
- 8 replies
- 38
- Rob Klingbergmoderator2 yrs ago
- Product Support and Issues
Replacement trunk 08 for hogwarts Castle lights
Hi guys what you have produced here is nothing short of amazing. We have had the kit a while now and with lock down time have plucked up courage to fit the lights.…
- Neil Williams
- Neil_Williams
- 2 yrs ago
- 3 replies
- 20
- Neil Williams2 yrs ago
- Product Support and Issues
Disney Castle remote not working
Can someone help me? Nothing responds to my Remote: no sound, the color changing lights do not change color, fireworks never change, etc. I love the lights,…
- Ned Nichols
- Ned_Nichols
- 2 yrs ago
- 10 replies
- 37
- Rob Klingbergmoderator2 yrs ago
- Product Support and Issues
Broken Part
I have a light kit for the UCS Millenium Falcon it was working great until someone pulled out one of the power cables and has essentially pulled off the plug from the TRUNK05 Master controller.…
- Walter Flapper
- Walter_Flapper
- 2 yrs ago
- 1 reply
- 20
- Rob Klingbergmoderator2 yrs ago
- Product Support and Issues

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