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Product Support and Issues

Having trouble with a Brickstuff product? Here's the place to get help.

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Hogwarts microscale castle
I am having an issue with one of the torchlights from bag 9. It is one that is one plug that splits into 2 torches. I can't substitute one of the single back-up torches because there won't be enough…
- Angee Dyer Corso
- Angee_Dyer_Corso
- 1 mth ago
- 2 replies
- 5
- Angee Dyer Corso1 mth ago
- Product Support and Issues
4-LED Pico Rotating Beacon
Apologies if this info is somewhere else. I am trying to use a 4-LED Pico Rotating Beacon connected to a pFX brick via a picoLABduo connector (both from Fx Bricks).…
- Andrew Statham
- Andrew_Statham
- 2 mths ago
- 6 replies
- 12
- Andrew Statham2 mths ago
- Product Support and Issues
Stand Alone MP3 Sound Module & 4-Channel Micro-LEC with Machine Gun Effect
Hello Rob, I have for my dockingbay a Lego Laser Cannon (set 75034) and I'm looking the get light in synconised sound on that. Therefore I have the gun effect board and the sound module and I…
- Helmut Senft
- Helmut_Senft
- 1 yr ago
- 14 replies
- 29
- Rob Klingbergmoderator2 mths ago
- Product Support and Issues
Problem with Lighting Kit for LEGO Creator Ferris Wheel
2 of the spokes aren't lighting up. All the spokes have their green LED lights on in the back, but 2 of them don't have lights working on the front. I rechecked all the connections - all plugged in…
- Angee Dyer Corso
- Angee_Dyer_Corso
- 3 mths ago
- 12 replies
- 17
- Rob Klingbergmoderator2 mths ago
- Product Support and Issues
Disney Castle Colored Spotlights Flickering
I've had the Disney Castle kit for a year now. The colored spotlights have recently started flickering. They remain steady if they are blue or green, but all other colors flicker.…
- Kazi
- Kazi
- 4 mths ago
- 2 replies
- 5
- Kazi4 mths ago
- Product Support and Issues
Millennium Falcon light and sound. Lights work but no sound. I can hear a faint tone when powered up but that’s it. Any suggestions?
- Henry Pastoor
- Henry_Pastoor
- 5 mths ago
- 1 reply
- 10
- Rob Klingbergmoderator5 mths ago
- Product Support and Issues
Millennium Falcon V2 Upgrade
On Steps 9 & 10 it shows a wire with a small & large white plug, the photo above is the wires I received with a small white plug & a “square black plug “ which does not work at all - is this the…
- Mike Frizzell
- Mike_Frizzell
- 8 mths ago
- 18 replies
- 27
- Rob Klingbergmoderator8 mths ago
- Product Support and Issues
Packet missing in transit (since Feb 22) & now delivered to wrong recipient?
Hi, I placed an order (No. 1418212975) on Feb 20th 2021 and two days later it was shipped via USPS. I live in Norway, but the package has apparently been delivered to someone in Cincinnati,…
- Jens C Brynildsen
- Jens_C_Brynildsen
- 8 mths ago
- 11 replies
- 20
- Jens C Brynildsen8 mths ago
- Product Support and Issues
Broken controller board for Millennium Falcon.
Hi Rob, just wondering if you got my email about my TRUNK08 controller board having the OUT1 plug broken and not connected on one side. I sent a couple of pic,…
- John Jellings
- John_Jellings
- 8 mths ago
- 1 reply
- 3
- Rob Klingbergmoderator8 mths ago
- Product Support and Issues
Millennium Falcon Engine Sound Issue
Hi, I've recently installed the version 2 light and sound kit on my Falcon. Once complete and powered up, I tested all the options. All lights worked fine, ramp and majority of sounds.…
- Tristan Trench
- Tristan_Trench
- 9 mths ago
- 2 replies
- 17
- Tristan Trench9 mths ago
- Product Support and Issues
Disney Castle - Test Lights
Hi, I just finished installing the exterior lower lights and interior lights. Can I test what I've done so far before moving on to ensure it works? thanks, michael
- Michael Swallow
- Michael_Swallow
- 10 mths ago
- 1 reply
- 9
- Rob Klingbergmoderator10 mths ago
- Product Support and Issues
Disney Castle Upper Color Lights
Hi, I'm really enjoying the lights so far. As I'm building I'm testing the lights to make sure each area is working before moving on. All's good until I got to the upper color changing lights.…
- Ed Ehrgott
- Ed_Ehrgott
- 1 yr ago
- 8 replies
- 33
- Rob Klingbergmoderator11 mths ago
- Product Support and Issues
Replacement trunk 08 for hogwarts Castle lights
Hi guys what you have produced here is nothing short of amazing. We have had the kit a while now and with lock down time have plucked up courage to fit the lights.…
- Neil Williams
- Neil_Williams
- 1 yr ago
- 3 replies
- 18
- Neil Williams1 yr ago
- Product Support and Issues
Disney Castle remote not working
Can someone help me? Nothing responds to my Remote: no sound, the color changing lights do not change color, fireworks never change, etc. I love the lights,…
- Ned Nichols
- Ned_Nichols
- 1 yr ago
- 10 replies
- 29
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Broken Part
I have a light kit for the UCS Millenium Falcon it was working great until someone pulled out one of the power cables and has essentially pulled off the plug from the TRUNK05 Master controller.…
- Walter Flapper
- Walter_Flapper
- 1 yr ago
- 1 reply
- 16
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Millenium Falcon engines not working
. I got my kit up and working yesterday, and everything seems to be working except the engines. When I press the B on the remote, I do see the light on the remote module go out,…
- Rob Dennis
- Rob_Dennis
- 1 yr ago
- 3 replies
- 18
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Missing lights and pieces from Millennium Falcon Sound and Light Kit
Hello @Rob Klingberg , I've submitted a request to support (2584) for some missing lights and pieces from my Millennium Falcon Sound and Light Kit. I'm missing the 4 Landing Light LEDs that are…
- MS
- manny_sanchez
- 1 yr ago
- 1 reply
- 18
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Millennium Falcon light and sound kit-missing parts
Hi guys, last year I bought your UCS millennium falcon light & sound kit (order 522219044 for your reference) but only last week I was able to start building it (I have been refitting my old garage…
- Andrea Pizzabiocca
- Andrea_Pizzabiocca
- 1 yr ago
- 3 replies
- 29
- MS1 yr ago
- Product Support and Issues
Power Requirements
Hello, [Build Details shown below] I built my initial setup the 3 AA battery pack and tested with the 2 coin battery pack. Everything was functioning fine and acted the same as I swapped battery…
- Keith Huggins
- Keith_Huggins
- 1 yr ago
- 15 replies
- 31
- Keith Huggins1 yr ago
- Product Support and Issues
Haunted house light kit number 2!!!!
hey there! i really would love to purchase your lighting kit #2 for the haunted house!!! i just purchased the set, and i just missed out on the last one in stock!…
- Jaryd Carnovale
- Jaryd_Carnovale
- 1 yr ago
- 5 replies
- 21
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Broken part replacement
I just opened my Millennium Falcon kit and poured out the contents of the Main Control and Connecting Parts. One of the connector modules has came off the Branch04 board (see attachment).…
- David
- David.1
- 1 yr ago
- 3 replies
- 28
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Front mandible wire unattached. Need replacement.
So I started the front mandible lighting today and one side wasn't working. After switching the plugs on the board to make sure that wasn't the issue and then trying the spare light in the extra…
- David
- David.1
- 1 yr ago
- 4 replies
- 12
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Doubt with my order
I made my order reservation, number 1512222151 on April 5, 2020. I would like to know when it will be possible to know if the product has been shipped or follow the traceability of the product.…
- Pedro Pacheco Corchado
- Pedro_Pacheco_Corchado
- 1 yr ago
- 1 reply
- 24
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Stand Alone MP3 Sound Module Issues
I'm having some problems with this one. I have a small <4MB mp3 file that I want to play, but I can't get the module to play any sounds at all. When I have it plugged into the computer,…
- EArkham
- EArkham
- 1 yr ago
- 6 replies
- 22
- EArkham1 yr ago
- Product Support and Issues
Hogwarts castle tower lights
Hi Rob I have one tower window light not working. As you know I am installing as I go and and have only connected these to test as I will be working them up not down the tower.…
- Alan Overton
- Alan_Overton
- 1 yr ago
- 10 replies
- 25
- Alan Overton1 yr ago
- Product Support and Issues

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