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Re: Disney Castle remote not working
A huge and heartfelt thanks to Barb and your entire staff for the tech support. After installing the new module, I plugged the system in and when the lights changed color and the music began to play…
- Ned_Nichols
- 4 yrs ago
- 1
- Product Support and Issues
- Reported - view
Re: Disney Castle remote not working
@Ned Nichols Any other suggestions? Thanks.
- Ned_Nichols
- 4 yrs ago
- Product Support and Issues
- Reported - view
Re: Disney Castle remote not working
@Rob Klingberg The remote has never worked. The indicator light comes on whenever a button is pressed, but the lights on the castle have never responded.…
- Ned_Nichols
- 4 yrs ago
- Product Support and Issues
- Reported - view
Re: Disney Castle remote not working
No matter how long I hold the white button down, the light on the receiver does not go off.
- Ned_Nichols
- 4 yrs ago
- Product Support and Issues
- Reported - view
Re: Disney Castle remote not working
@Rob Klingberg \ I attempted remedy #3 (because the light on the receiver does not change when the Remote is pressed), however on TRUNK08, where there is a button pictured in the instructions,…
- Ned_Nichols
- 4 yrs ago
- Product Support and Issues
- Reported - view
Disney Castle remote not working

Can someone help me? Nothing responds to my Remote: no sound, the color changing lights do not change color, fireworks never change, etc. I love the lights,…
- Ned_Nichols
- 4 yrs ago
- 10replies
- 88
- Product Support and Issues

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