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7" video screen
Windows won't recognize device as USB when USB connected.
Tried this on 2 different windows computers and same message.
States the device is defective.
The device acts like it is connected to a power source and plays the stock video.
Help!
1 reply
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Hi Stacy, thanks for your note. Sorry about the trouble with the screen. Can you let me know:
1. Are you using the USB cable that came with the screen? (Longer cables can cause issues)
2. Are you connecting the unit directly to your computer and not through a USB hub (even a powered hub)?
3. If the answers to #1 and #2 are "yes" then can you try using a different USB cable, even if it is longer, and connecting directly to the computer (not to a hub)?Thank you.