Broken part replacement
I just opened my Millennium Falcon kit and poured out the contents of the Main Control and Connecting Parts. One of the connector modules has came off the Branch04 board (see attachment). I've called into support and left a voicemail and sent an email to support. How long does it take for someone to get back to me for a replacement?
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Hi, thanks for your message. We are currently closed due to a mandatory state quarantine for the coronavirus, so response times are much longer than normal. We can send you a replacement BRANCH04 within the next week. We'll respond to your e-mail as soon as we can. Thanks for your understanding.
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Rob Klingberg Rob, I never received the Branch04 replacement board. I was wondering if I can use the broken one for the gun turret since the diagram shows I only need one connector module on it?
Thanks!
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David Hi David, yes we're still running behind on shipping parts, but we will be sending your BRANCH04 this week. Yes, if you have two good plugs on the broken one, you can use that anywhere two plugs are needed.