how do I order spare parts

Hi,

 

I had a bit of a disaster with the light kit, on of the lights on the docking bay did not work then when I moved the falcon to check the other side the other side fell off and snapped the wires, can I order the parts I require to get this back working?? I'd also like to order parts to extend the USB's as mentioned in the drawing and also a spare magnet and switch for the ramp.

 

How much would these parts cost and how long would it take

 

Cheers

gary

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  • Hi Gary, thank you for your message, and sorry about the trouble!  For the docking bay part that wasn't working, we can replace that at no charge, and for the other items, I can send a PayPal invoice for the parts (you don't need a PayPal account to pay).  Is this the best e-mail address to use for the invoice?

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  • Hi Rob,

     

    The best email is the one attached to this account, the parts I require are: 4 pack of 24" connecting cables, 4 pack of Branch04, Docking bay LED Assy x2 and the landing lights Magnetic switch. PayPal is fine for payment if you can send me the invoice and I can get the order sorted, how long do you think it'll take to dispatch??

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  • gary chapman Thank you Gary.  I'll work on the invoice tomorrow.  We should be able to send the parts within a week. 

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  • Hi Rob sorry for the delay I've been really busy over the summer, would you be able to work out a price for the parts I mentioned earlier as I intend to get back to this over the winter.

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  • gary chapman Hi Gary, no it's my delay!  So sorry this fell of my radar.  I just sent a PayPal invoice this morning-- let me know if any changes need to be made.

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  • Hi Rob,

    Thanks for getting back to me, I think you covered all the parts I needed, if not I'll order more when I get to it, thanks again, I've just paid invoice over PayPal

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  • gary chapman Thank you very much for the quick payment!  We'll get these out to you soon.

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