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Having trouble with a Brickstuff product? Here's the place to get help.
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Millennium Falcon full kit
I have two issues #1 I can only get a false start and flyby sequence. It will not do a full start at all. The B button will produce a flyby with lights and sound 90% of the time.…
Ronald Nordquist
Ronald_Nordquist
1 yr ago
27
Product Support and Issues
Disney Castle Fireworks not lighting up
Bought the v1 castle lighting set back in 2018. Just moved and had to pack away the Disney castle for transportation. As part of preparing it for packing, the fireworks set had to be unplugged.…
Christopher Nicholson
Christopher_Nicholson
2 yrs ago
1
reply
27
Last reply
Rob Klingberg
moderator
2 yrs ago
Product Support and Issues
Replacement trunk 08 for hogwarts Castle lights
Hi guys what you have produced here is nothing short of amazing. We have had the kit a while now and with lock down time have plucked up courage to fit the lights.…
Neil Williams
Neil_Williams
3 yrs ago
3
replies
25
Last reply
Neil Williams
3 yrs ago
Product Support and Issues
Millenium Falcon engines not working
. I got my kit up and working yesterday, and everything seems to be working except the engines. When I press the B on the remote, I do see the light on the remote module go out,…
Rob Dennis
Rob_Dennis
3 yrs ago
3
replies
25
Last reply
Rob Klingberg
moderator
3 yrs ago
Product Support and Issues
light up billboard
earlier this year i purchased (via a collegue of an english lug) a space light up billboard, it was part of a group purchase of approx 7 or 8 billboards that were shipped to uk.…
alan chapman
alan_chapman
1 yr ago
2
replies
24
Last reply
alan chapman
1 yr ago
Product Support and Issues
Packet missing in transit (since Feb 22) & now delivered to wrong recipient?
Hi, I placed an order (No. 1418212975) on Feb 20th 2021 and two days later it was shipped via USPS. I live in Norway, but the package has apparently been delivered to someone in Cincinnati,…
Jens C Brynildsen
Jens_C_Brynildsen
3 yrs ago
11
replies
24
Last reply
Jens C Brynildsen
3 yrs ago
Product Support and Issues
Broken Part
I have a light kit for the UCS Millenium Falcon it was working great until someone pulled out one of the power cables and has essentially pulled off the plug from the TRUNK05 Master controller.…
Walter Flapper
Walter_Flapper
3 yrs ago
1
reply
23
Last reply
Rob Klingberg
moderator
3 yrs ago
Product Support and Issues
Millennium Falcon lower canon
I was able to get the system to recognize the lower canon on the Millennium Falcon light and sound kit after figuring out the instructions. When I tested it though,…
Brian Butler
Brian_Butler
1 yr ago
5
replies
22
Last reply
Rob Klingberg
moderator
1 yr ago
Product Support and Issues
4-LED Pico Rotating Beacon
Apologies if this info is somewhere else. I am trying to use a 4-LED Pico Rotating Beacon connected to a pFX brick via a picoLABduo connector (both from Fx Bricks).…
Andrew Statham
Andrew_Statham
2 yrs ago
6
replies
22
Last reply
Andrew Statham
2 yrs ago
Product Support and Issues
Cockpit, Room, and Rear Thruster lights NOT working.
I have the 2017 Version and it was working successfully for awhile now. Recently when I power it on, I have no lights going to the cockpit, rooms, or rear thruster lights.…
David
David.1
2 yrs ago
3
replies
21
Last reply
Rob Klingberg
moderator
2 yrs ago
Product Support and Issues
Instructions for the ferris wheel
Hello, I purchased the light kit for the ferris wheel and lost the instructions. Is there a place on the website where I could download and print them? Thank you for your help. Regards, Alex Alaniz
Alexander Alaniz
Alexander_Alaniz
5 yrs ago
2
replies
21
Last reply
Freakmaster
4 yrs ago
Product Support and Issues
Missing lights and pieces from Millennium Falcon Sound and Light Kit
Hello @Rob Klingberg , I've submitted a request to support (2584) for some missing lights and pieces from my Millennium Falcon Sound and Light Kit. I'm missing the 4 Landing Light LEDs that are…
MS
manny_sanchez
3 yrs ago
1
reply
20
Last reply
Rob Klingberg
moderator
3 yrs ago
Product Support and Issues
Falcon upper cannon
Hi I was able to get the system to recognize both upper and lower canon's on the Millennium Falcon light and sound kit, the bottom cannon fires all 4 and works fine,…
Craig A
craig_r_allsop
5 mths ago
5
replies
19
Last reply
Rob Klingberg
moderator
4 mths ago
Product Support and Issues
Need Help with Sound & Remote
I'm getting a lot of feedback from the Intelligent Sound Module and I'm having trouble assigning sounds to the ports. Can someone help? My setup: Coin Cell Battery Pack with On-Off Switch connected…
Brad
brickingham
updated
1 yr ago
3
replies
19
Last reply
Brad
1 yr ago
Product Support and Issues
Power source issue
I have the battery pack that comes with the billboard. I bought the USB adapter for it. The plugs are both male.
Daniel Donnelly
Daniel_Donnelly
1 yr ago
3
replies
17
Last reply
Daniel Donnelly
1 yr ago
Product Support and Issues
Disney Castle Color Lights Flickering
I have the Disney Castle V2 and finally got it put together. All color modes except for the solid red and solid green are causing the color changing lights to flicker rapidly. Any suggestions?
Jonathan Scislow
Jonathan_Scislow
1 yr ago
1
reply
16
Last reply
Rob Klingberg
moderator
11 mths ago
Product Support and Issues
Front mandible wire unattached. Need replacement.
So I started the front mandible lighting today and one side wasn't working. After switching the plugs on the board to make sure that wasn't the issue and then trying the spare light in the extra…
David
David.1
4 yrs ago
4
replies
16
Last reply
Rob Klingberg
moderator
4 yrs ago
Product Support and Issues
MF docking bay led light pack have bare wires
Onto step 44 and found out 6 out of the 8 docking bay led light pack all have one strand of bare wire, not covered with red plastic in this case. Top two wires are good. Not so for the bottom 6.…
li ting
li_ting
5 mths ago
3
replies
15
Last reply
li ting
5 mths ago
Product Support and Issues
Damaged Trunk08 board in Lego haunted House kit
Hi Rob, ORDER No 502159287 I have just got round to connecting the Trunk08 board and noticed that the PIXEL plug has separated from the board. I noticed it loose in the bag when the kit arrived but…
Alan Overton
Alan_Overton
4 yrs ago
3
replies
15
Last reply
Rob Klingberg
moderator
4 yrs ago
Product Support and Issues
I broke 3 docking bay lights
Hello everyone. I tried to move all the electronics from my falcon to the empty room on the starboard bow. This operation went well overall, but I broke 3 "red" LEDs on the starboard Docking Bay…
Olivier REVUZ
Olivier_REVUZ
1 yr ago
1
reply
14
Last reply
Rob Klingberg
moderator
11 mths ago
Product Support and Issues
Disney Castle Colored Spotlights Flickering
I've had the Disney Castle kit for a year now. The colored spotlights have recently started flickering. They remain steady if they are blue or green, but all other colors flicker.…
Kazi
Kazi
2 yrs ago
2
replies
14
Last reply
Kazi
2 yrs ago
Product Support and Issues
Disney Castle - Test Lights
Hi, I just finished installing the exterior lower lights and interior lights. Can I test what I've done so far before moving on to ensure it works? thanks, michael
Michael Swallow
Michael_Swallow
3 yrs ago
1
reply
13
Last reply
Rob Klingberg
moderator
3 yrs ago
Product Support and Issues
Broken controller board for Millennium Falcon.
Hi Rob, just wondering if you got my email about my TRUNK08 controller board having the OUT1 plug broken and not connected on one side. I sent a couple of pic,…
John Jellings
John_Jellings
3 yrs ago
1
reply
12
Last reply
Rob Klingberg
moderator
3 yrs ago
Product Support and Issues
M2 machine gun with lights and sound speaker connection issue.
I had the awesome opportunity to visit the Miramar Brickmania location, i had purchased the m2 machine gun with lights and sound but i realised as i got home and upackaged the item the sound wasnt…
Lancer Captain Spadez
Lancer_Captain_Spadez
updated
5 mths ago
1
reply
11
Last reply
Barb Musch
5 mths ago
Product Support and Issues
Hogwarts Great hall lights
Output 6 on the BRANCH09X doesn't work. All of the other pulgs worked, but output 6 was smaller than the others for some reason and once I got the plug in, it didn't work.…
Tanner Saadi
Tanner_Saadi
2 yrs ago
1
reply
10
Last reply
Rob Klingberg
moderator
2 yrs ago
Product Support and Issues
1
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Having trouble with a Brickstuff product? Here's the place to get help.
Categories
Brickstuff Customer Corner
What Lights Do I Use For [a specific] LEGO Set?
Mega Construx/Other Mega
Introduce Yourself!
Your Creations
Customer Tips and Tricks
Brickstuff Uses Beyond LEGO
Brickflims
Scale Models
Brickstuff Products
Intelligent Power System
BrickScreen OLED and LCD Hobby Video Screens
BrickPixel Lighting System
Brickstuff Lights
Lighting Effects
Power Options
Expansion Accessories
Control
Set-Specific Kits
Do It Yourself (DIY)
Arduino
General DIY
Help
Product Manuals
Product Support and Issues
General Questions & Answers
Help Articles
Feedback
New Product Ideas
General Feedback
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Brickstuff Customer Corner
What Lights Do I Use For [a specific] LEGO Set?
Mega Construx/Other Mega
Introduce Yourself!
Your Creations
Customer Tips and Tricks
Brickstuff Uses Beyond LEGO
Brickflims
Scale Models
Brickstuff Products
Intelligent Power System
BrickScreen OLED and LCD Hobby Video Screens
BrickPixel Lighting System
Brickstuff Lights
Lighting Effects
Power Options
Expansion Accessories
Control
Set-Specific Kits
Do It Yourself (DIY)
Arduino
General DIY
Help
Product Manuals
Product Support and Issues
General Questions & Answers
Help Articles
Feedback
New Product Ideas
General Feedback
View all topics
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