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Product Support and Issues

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Product manual for Disney Castle light kit
Hi. I've recently started trying to install your light kit into my Disney Castle, but i'm finding the supplied instructions impossible to follow. The photos in the booklet are just way too small and…
- Pete
- noob
- Peter_Regester
- 2 yrs ago
- 60 replies
- 988
- 1
- Shawn Himo3 mths ago
- Product Support and Issues
Falcon complete kit
Looking to purchase complete kit for MF. Just started to build model currently on bag 3 so some way to go. Just concerned about getting to far ahead of build with respect to fitting kit.…
- Shawn
- Shawn
- 2 yrs ago
- 2 replies
- 406
- Shawn2 yrs ago
- Product Support and Issues
Haunted house light kit issues
Hi, I recently set up the whole haunted house kit which was working fine until, after switching the lights back on after adjusting the lights contributing to the lightening effect,…
- Alex Reid
- Alex_Reid
- 2 yrs ago
- 8 replies
- 372
- Rob Klingbergmoderator2 yrs ago
- Product Support and Issues
Lego Ghostbusters burnout?
Hey all - So, I bought and installed the Brickstuff lighting kit for the Lego Ghostbusters firehouse a few weeks ago, and the installation went as smooth as butter.…
- Bill Mudron
- Bill_Mudron
- 2 yrs ago
- 1 reply
- 372
- Rob Klingbergmoderator2 yrs ago
- Product Support and Issues
4 Port Effect Controller and Sticky Pads and Emails Sent
Hi Rob,I sent you a couple of emails with some questions.The last one that I sent today said that the 4 port effect controller for the flashing left/right effect is broken.…
- Danny Redd
- Danny_Redd
- 2 yrs ago
- 304
- Product Support and Issues
Lego Ferrari F40 10248
Hi Rob Do you have a LED lighting kit for the above. Thanks and regards Lorna Stern
- Lorna Stern
- Lorna_Stern.1
- 1 yr ago
- 13 replies
- 293
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Disney Castle Interior Lighting Kit - broken interior Torch wire
Hello, I ordered the Disney Interior Lighting Kit that includes 2 interior light torches for the main room (bottom floor) - see attached photoa. Unfortunately,…
- John
- John
- 1 yr ago
- 1 reply
- 103
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Traffic Lights
Can 1 set of traffic light controllers work multiple intersections? Say split each light some extra cabling or is 1 kit needed for each intsrsection?
- Eddie
- Eddie
- 1 yr ago
- 1 reply
- 46
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Disney Castle fiber-optic fireworks not working
Hi there! This is my first time adding lights to a Lego build. I am having an issue with the fireworks. I did the exterior lights and the split level lighting.…
- Stephanie Smith
- Stephanie_Smith
- 1 yr ago
- 1 reply
- 31
- Rob Klingbergmoderator1 yr ago
- Product Support and Issues
Power Requirements
Hello, [Build Details shown below] I built my initial setup the 3 AA battery pack and tested with the 2 coin battery pack. Everything was functioning fine and acted the same as I swapped battery…
- Keith Huggins
- Keith_Huggins
- 2 mths ago
- 15 replies
- 25
- Keith Huggins1 mth ago
- Product Support and Issues
Millennium Falcon Laser Cannon Sound Module question
I'm (finally) getting putting together the "Light my falcon" set. As I'm putting the Laser Cannon Sound Module Assembly. As I compare the actual Sound Module to the instructions,…
- Paul Blankinship
- Paul_Blankinship
- 7 mths ago
- 1 reply
- 23
- Rob Klingbergmoderator7 mths ago
- Product Support and Issues
Millennium Falcon light and sound kit-missing parts
Hi guys, last year I bought your UCS millennium falcon light & sound kit (order 522219044 for your reference) but only last week I was able to start building it (I have been refitting my old garage…
- Andrea Pizzabiocca
- Andrea_Pizzabiocca
- 3 mths ago
- 3 replies
- 20
- MS13 days ago
- Product Support and Issues
Broken part replacement
I just opened my Millennium Falcon kit and poured out the contents of the Main Control and Connecting Parts. One of the connector modules has came off the Branch04 board (see attachment).…
- David
- David.1
- 3 mths ago
- 3 replies
- 20
- Rob Klingbergmoderator2 mths ago
- Product Support and Issues
Haunted house light kit number 2!!!!
hey there! i really would love to purchase your lighting kit #2 for the haunted house!!! i just purchased the set, and i just missed out on the last one in stock!…
- Jaryd Carnovale
- Jaryd_Carnovale
- 2 mths ago
- 5 replies
- 17
- Rob Klingbergmoderator2 mths ago
- Product Support and Issues
Hogwarts castle tower lights
Hi Rob I have one tower window light not working. As you know I am installing as I go and and have only connected these to test as I will be working them up not down the tower.…
- Alan Overton
- Alan_Overton
- 5 mths ago
- 10 replies
- 17
- Alan Overton3 mths ago
- Product Support and Issues
Doubt with my order
I made my order reservation, number 1512222151 on April 5, 2020. I would like to know when it will be possible to know if the product has been shipped or follow the traceability of the product.…
- Pedro Pacheco Corchado
- Pedro_Pacheco_Corchado
- 3 mths ago
- 1 reply
- 15
- Rob Klingbergmoderator3 mths ago
- Product Support and Issues
Instructions for the ferris wheel
Hello, I purchased the light kit for the ferris wheel and lost the instructions. Is there a place on the website where I could download and print them? Thank you for your help. Regards, Alex Alaniz
- Alexander Alaniz
- Alexander_Alaniz
- 1 yr ago
- 2 replies
- 13
- Freakmaster1 yr ago
- Product Support and Issues
Stand Alone MP3 Sound Module Issues
I'm having some problems with this one. I have a small <4MB mp3 file that I want to play, but I can't get the module to play any sounds at all. When I have it plugged into the computer,…
- EArkham
- EArkham
- 3 mths ago
- 6 replies
- 12
- EArkham3 mths ago
- Product Support and Issues
Damaged Trunk08 board in Lego haunted House kit
Hi Rob, ORDER No 502159287 I have just got round to connecting the Trunk08 board and noticed that the PIXEL plug has separated from the board. I noticed it loose in the bag when the kit arrived but…
- Alan Overton
- Alan_Overton
- 5 mths ago
- 3 replies
- 10
- Rob Klingbergmoderator5 mths ago
- Product Support and Issues
Disney Castle remote not working
Can someone help me? Nothing responds to my Remote: no sound, the color changing lights do not change color, fireworks never change, etc. I love the lights,…
- Ned Nichols
- Ned_Nichols
- 6 days ago
- 8 replies
- 7
- Rob Klingbergmoderator2 days ago
- Product Support and Issues
Missing lights and pieces from Millennium Falcon Sound and Light Kit
Hello @Rob Klingberg , I've submitted a request to support (2584) for some missing lights and pieces from my Millennium Falcon Sound and Light Kit. I'm missing the 4 Landing Light LEDs that are…
- MS
- manny_sanchez
- 13 days ago
- 1 reply
- 7
- Rob Klingbergmoderator13 days ago
- Product Support and Issues
Front mandible wire unattached. Need replacement.
So I started the front mandible lighting today and one side wasn't working. After switching the plugs on the board to make sure that wasn't the issue and then trying the spare light in the extra…
- David
- David.1
- 2 mths ago
- 4 replies
- 6
- Rob Klingbergmoderator2 mths ago
- Product Support and Issues
Millenium Falcon engines not working
. I got my kit up and working yesterday, and everything seems to be working except the engines. When I press the B on the remote, I do see the light on the remote module go out,…
- Rob Dennis
- Rob_Dennis
- yesterday
- 1
- Product Support and Issues

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